Account recovery

Reset your password

First request a code from the administrators, then use it to choose a new password.

Back to login
1

Request a code

Enter your username and Lodestone ID. If they match, the request will appear in the administration area.

Find my Lodestone ID automatically

Search for your character using their full name and Home World.

2

Use the code

Enter the temporary code provided by an administrator. It is valid for 24 hours and can only be used once.